sumi
New V4 Engine Live

Automate Guest Service
Without Losing the Human Touch.

Connect your Cloudbeds PMS and WhatsApp to an AI that knows every room, rule, and booking detail.
Drafts perfect responses. Runs autonomously. Delights guests.

Get Started Free View Demo

The "Revolving Door" of Guest Questions

"What's the wifi?", "Can I check in early?", "Is breakfast included?". Your front desk answers the same 5 questions 80% of the day. It burns them out and keeps them from high-value guest interactions.

  • ✕ Slow response times hurt reviews
  • ✕ Lost upsell opportunities
Guest: Wifi password?
Guest: Late checkout?
Guest: Taxi please!
The Solution

Intelligent Access to Your Data

HotelChat doesn't just "guess". It reads your PMS for live reservation data and your Knowledge Base for policies. It constructs the perfect answer, every time.

Explore Features ->
AI Agent:
"Hello Mr. Smith! Yes, your room (Standard Double) includes breakfast from 7-10am. Would you like a wake-up call?"